Survey Results: Recent Patient Experiences

In our previous exploration of consumer attitudes in a Post-COVID world, we looked at how consumers perceived healthcare in general. For this latest post, we took a deeper dive into consumer interactions with primary care physicians, and also explored if the patient experience has changed over this time.

Almost three-quarters (73%) of consumers surveyed have visited their primary care physician’s office in the past 6 months.

Consumers aged 45 and older are more likely to have visited their primary care physician during this time than younger consumers.

Satisfaction levels are very high, as 87% are either extremely or very satisfied with their patient experiences.

Reasons for high satisfaction ratings include: